How to ask
Email support@getdayboard.com within 14 days of your purchase, from the address on your receipt, or include your receipt number. You don't need to give a reason. Please don't send your card number or license key.
You can also ask Link, Stripe's checkout service and the seller of record for DayBoard purchases, through Link support.
What happens next
- The refund goes back to the way you paid, including any sales tax or VAT you paid. Link emails you when it's issued. Your bank may take several days to show it.
- A full refund turns off the license, so DayBoard Pro's AI features lock on every Mac that used it. Everything that's free keeps working.
After 14 days
If something went wrong, such as a duplicate purchase or a license that never arrived, email us anyway and we'll sort it out.
Chargebacks
Please email us before disputing a charge with your bank; a refund is faster. A dispute also turns off the license.
Questions
Email support@getdayboard.com. See pricing for what DayBoard Pro includes.